The most common methods of payment available are Bank Transfer and Cheque Payment. Bank Transfers are usually cleared within 24 hours from the time of collection. Cheque Payments are issued on collection but can take a few days to clear with your bank. It will depend on your local collections team as to which payment method they can offer.

How do I get a refund on tax?

In order to receive a tax refund, you will need to inform DVLA that you have sold your vehicle. This can be done once the vehicle has been collected using the V5C (logbook) - section 9 or section 4 on the new logbooks issued in April 2019 (yellow section) which will be filled in on the day of collection by the driver, and handed back to you. You will need to send this to DVLA (we recommend recorded delivery). If you do not have the V5C, we advise you send a letter to DVLA using the address details of the collector to advise that you are no longer the registered keeper as of the day and time of the collection. For more information regarding the tax refund, please contact DVLA or visit https://www.gov.uk/vehicle-tax-refund.

I do not have the V5C (Logbook)?

We can normally collect without the V5C. If you add in the comments once you accept 'V5C missing', the collection company can confirm when they contact you. It is important that the registered keeper notifies DVLA in writing that the vehicle has been scrapped/sold using the details from the driver on the day of collection. If you need details of which collection team collected your vehicle, feel free to contact us by phone or via our online chat facility. The person present at the time of collection will have to provide Photo I.D and some form of address proof, recent Utility Bill/Bank statement, etc.

What do I need to provide on collection?

The person present at the time of collection will need to provide us with their own Photo I.D, and proof of address (Utility Bill/Bank Statement etc., that is less than 3 months old), the keys and, if possible, the V5C (log book). We may also ask for spare keys and any other paperwork, such as service receipts and old MOTs.

Why is Address Proof and Photo ID required?

Due to the SMDA 2013 (scrap metal dealers act 2013), scrap metal dealers and car breakers can no longer pay for vehicles using CASH and also need by law a copy of the photo I.D and proof of address (recent Utility Bill/Bank statement, etc.) of the person there at the time of the collection.

Do you sell spare parts?

No, we do not sell parts at Remove My Car.

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Meet Jaden

Car sold: 2010 Ford Kuga

Location: Newcastle upon Tyne

Meet Jaden

Car sold: 2010 Ford Kuga

Location Newcastle upon Tyne

What Jaden thought about our service:

Superb Service ,Fair price, kept updated with collection time. Driver was professional and followed H&S regulations to a t. Prompt payment

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Car sold: 2007 Ford Focus Ghia

Location: Birmingham

Meet Gulfraz

Car sold: 2007 Ford Focus Ghia

Location Birmingham

What Gulfraz thought about our service:

Excellent service provided.,Great staff on board, job done professionally and payment received as promised, thankyou 5 stars

RECEIVED £160

Meet Heather

Car sold: 2008 Fiat Panda

Location: Sheffield

Meet Heather

Car sold: 2008 Fiat Panda

Location Sheffield

What Heather thought about our service:

Brilliant ,Such a great service. Quick, got a good amount for my car and the guy who picked it up was so helpful and friendly. Definitely recommend!

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Top Customer FAQ’s

You are paid on collection, by bank transfer or cheque. Bank transfers usually clear within 24 hours of collection. Cheques are handed over on the day but can take a few days to clear with your bank. Which method is offered depends on your local collection team, and they will confirm it when they call to book.

Yes, we can normally still collect. When you accept your quote, put 'V5C missing' in the comments, and the collection company will confirm when they contact you. After collection, the registered keeper must tell DVLA in writing that the car has been scrapped or sold, using the collection company's details from the day. If you need those details, contact us by phone or online chat. The person present at collection will still need their photo ID and a proof of address, such as a recent utility bill or bank statement.

In a lot of areas we can collect the same day if we are available, or the next day. On average, collections are within 1 to 3 working days, as some collection teams may be busy in your area. The collection team will call you to arrange a day and time once you have accepted. If they cannot collect quickly enough, you can ask to cancel, or call us on 0330 159 1588 and we will check whether another team in the area can come sooner, though we cannot guarantee it.

The driver will be from the licensed collection company in our network that covers your area, and should be able to tell you which company they are from and confirm your booking details. If you have any reason to doubt that the driver is there on behalf of Remove My Car, do not hand over the car or your V5C, and contact us straight away.

Yes. Every price we show includes free collection, and nothing comes off what you were quoted, as long as the car is as you described it. Our collection teams know the price they pay has to cover collection too. If anyone tries to change the price without a genuine reason, call us on 0330 159 1588.

Because the law requires it. Under the Scrap Metal Dealers Act 2013, scrap metal dealers and car breakers must take a copy of the photo ID and proof of address (such as a recent utility bill or bank statement) of the person handing over the vehicle. It protects you too, as it stops anyone else scrapping your car and keeps a record of who handed it over.

Scrap My Car for the Best Price

Get Your Instant Price

It's this easy.

Tell us about your car and location

we give you an instant quote

accept quote if you are happy :)

we collect the car and you get paid £££

So what are you waiting for?

Read what our customers say about us.

Happy Customers

RECEIVED £263

Meet Jaden

Meet Jaden

RECEIVED £254

Meet Gulfraz

Meet Gulfraz

RECEIVED £160

Meet Heather

Meet Heather

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Top Customer FAQ’s

How do I get paid for my scrap car?

I don't have the logbook (V5C). Can I still scrap my car?

How soon can you collect my car?

How can I verify the ID of the collection driver?

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Why do you need proof of address and ID to scrap a car?